Durham County is one of the fastest growing regions in North Carolina. To help keep pace with the diverse challenges that accompany a growing citizen and business population, the County is looking for ways to ensure a talented and committed employee base .
IS&T CIO, Greg Marrow and HR Interim Director, Kathy Everett-Perry sought to bring a state of the art employment portal for job seekers that was more effective for applicants and the organization.
The team quickly determined that a dramatic overhaul of the County career webpage was necessary and that it would be more economical and efficient to implement a fresh solution.
The following essentials were acknowledged to create a seamless registration and application process:
- Simplicity in creating and resetting passwords
- Ability to read job application with ease
- Maneuverability through a job application; Save application for future editing/submission
- Detailed application history
- Email notifications of applications status
- Job alerts for areas of interest
- Social referral tools; apply via LinkedIn
These and other considerations taken when developing the new portal were offered by job seekers and their experiences with the previous system.
The project team led by Human Resources Manager, Tony Noel and IT Project Manager, Ivan Silis acknowledged Durham County’s existing utilization of SAP as an ERP system and determined SAP Success Factors would provide the strongest combination of usability, process management and visibility.
According to Silis, “The new recruiting management solution provides a simple HR process with high operational efficiency. In addition, it offers applicants an effective multi-platform ‘user friendly’ career page. It doesn’t get better than that!”
County Manager Wendell Davis lauded the new system as aligned with Durham County’s Managing For Results model, and as evidence of notable strategic improvements for Durham County Government.
“Durham County is in the midst of reexamining and ramping up many of our operational processes. This is part of our complete management overhaul that aligns with our Managing for Results model. In our effort to attract new talent, it is critical that we provide a seamless process for job seekers looking to join our team.”
In four months, the project team turned around a solution to attract qualified talent in Raleigh-Durham’s most competitive job market. This joint effort is a small step in strategic improvement for the County.
Access Durham County’s new career portal here.